"aWAKING hAPPINESS" - Privacy Policy19.1.2023
Introduction
We take the privacy of our clients seriously and are committed to protecting their personal information. This privacy policy sets out how we collect, use, and protect any personal information that you provide to us when you use our coaching program .
Information We Collect
We may collect the following personal information from you:
name
contact information, including shipping address, email address and phone number
information about your goals and challenges
payment information
Use of Your Information
We use your personal information to provide you with the PSYCH-K® Day Retreat service you have requested, and to communicate with you regarding AH. We may also use your personal information for internal record keeping and for the purpose of improving our services. We will not share your personal information with any third party, except as required by law .
Storage and Security Information
We take the security of your personal information seriously and have implemented appropriate measures to protect it from unauthorized access, use, or disclosure. We will store your personal information for as long as we need it to provide you with the coaching services you have requested, and to comply with any legal or regulatory requirements .
Third Party Links
Our AH website or materials may include links to third-party websites or services. These third-party sites may have their own privacy policies and we are not responsible for their policies or practices.
Data Access and Correction
You have the right to access and update the personal information that we have collected from you. If you would like to access or update your personal information, please contact us.
Data Retention
We will retain your personal information for as long as needed for AH (5 months of PSYCH-K® Day Retreats). After the completion of AH, any personal data is destroyed/deleted.
Confidentiality
The Company is committed to maintaining the confidentiality of the Client information and any other sensitive information shared during the AH online sessions. The Company will not disclose any confidential information without the client's prior written consent, except as required by law. We are committed to adhering to the ethical standards and codes of conduct of the coaching profession.
Data Breach
In the event of a data breach, we will notify the clients and authorities within 72 hours and take appropriate measures to mitigate the impact of the breach.
International Transfer
If we transfer your personal data to countries outside of the European Union, we will ensure that the data is protected by appropriate safeguards such as standard data protection clauses approved by the European Commission.
Privacy Policy Update
This privacy policy is updated regularly to ensure it continues to meet the legal and regulatory requirements, as well as the Company's own data protection standards. We will notify you of any changes by posting the new policy on our website.
Contact & Availability
If you have any questions or concerns about this privacy policy or the personal information we have collected, please contact us by email at Contact@DesiStefanova.com, or by phone at 07999813561 Monday to Friday, 9:00am to 6:00pm (GMT). We are committed to addressing any issues you may have and will respond to your inquiry within 30 days.